The Frontline Journal

Field Notes

Straight-talking guides on websites, SEO, pricing, and getting found online - written for small business owners, not other web designers. No jargon, no fluff.

Local SEO

Rebuilding an Old Website Without Losing Your Google Traffic

The old site has been quietly earning things for years, and a rebuild is the easiest moment to throw them away. Here is how Google's own site move guide says to keep the traffic: list the old addresses, redirect each one, and check before launch.

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Local SEO

Website Traffic Dropped? What Google Says to Check First

The chart is pointing down and the phone got quiet. Before you rebuild anything, here is how Google's own debugging guide says to find the cause: reporting glitches, seasonality, ranking updates, broken pages and site moves.

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Accessibility

Website Accessibility: Can Everyone Actually Use Your Site?

Accessibility is the part of a website nobody checks and everybody notices when it is missing. What the WCAG 2.1 AA standard actually asks for, five checks you can run on your own site in five minutes, and the failures I find most often.

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Local SEO

What Google Business Profile Management Actually Involves

Profile management is sold by the month now. Google publishes the short list of what actually affects local results, so here is the real work, what nobody is allowed to promise you, and four checks you can run on your own profile in five minutes.

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Hiring

Why Web Designers Hide Their Prices

Open six web designers’ sites and you will not find a single price. That is a choice, not an accident. What is behind it, what the missing number costs you as the buyer, and the four questions that get you a real figure before you give up an hour on a call.

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Local SEO

Do You Need to Pay for AI SEO? What Google Actually Says

Hawaii agencies are selling AI SEO and GEO packages. Google's own documentation says there is no separate lever to buy. Here is what actually works.

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Pricing

What Maui Web Designers Charge in 2026

You have two quotes and they don't agree. The four pricing models you'll run into on Maui, how to convert them all to one three-year number, and the one question that tells you whether you're buying a website or renting one.

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Pricing

What Does a Restaurant Website Cost in Maui?

Owners get quoted $500 and $12,000 for the same job. Real numbers for a Maui restaurant site, what actually moves the price, the PDF menu that costs you customers, and the one add-on most places overpay for.

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Local SEO

How to Get More Google Reviews (Without Breaking the Rules)

Reviews are the one piece of local ranking Google actually confirms in writing. What it says, the line a lot of businesses cross without meaning to, the ask that works, and the review markup that will never earn you stars.

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Hiring

7 Questions to Ask Before You Hire a Web Designer in Hawaii

Most people hire a web designer once every five or ten years, so nobody feels like an expert going in. The seven questions I'd ask, including the one that tells you the most and that a lot of shops would rather you skipped.

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Website Audit

7 Signs Your Website Is Quietly Costing You Business

When a website is losing you customers, nothing breaks - the person just closes the tab and calls the next shop. Here are the seven red flags I check first, and a plain way to test each one on your own site.

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Local SEO

Why Your Business Isn't Showing Up on Google Maps

Someone nearby searches for exactly what you sell, and three businesses pop up on a little map. You’re not one of them. Here’s why that happens, and the plain-English steps to get into the map pack - no agency retainer required.

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Web Design

How to Spot a Template Website in 10 Seconds

People can’t always say why a website feels mass-produced. They just feel it and leave. The exact tells - the sparkle badges, the purple gradients, the copy that says nothing - plus a live side-by-side so you can test your eye.

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Frontline AI

What a Frontline AI Assistant Actually Does for Your Business

“An AI chatbot” sounds like a gimmick - until you watch one book a job at 11pm. Here’s what a website assistant really does: answer questions, capture leads, and book appointments while you’re off the clock.

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Digital Marketing

Social, Ads, or SEO: Where Should a Small Business Start?

You can’t do everything at once - and you shouldn’t. Here’s how to pick the one marketing channel that will move the needle first for your business, and what each one is actually good at.

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Pricing

Hawaii Website Design Pricing: What It Really Costs

Ask three web designers what a website costs and you'll get three different answers - usually followed by "it depends." Here are real numbers: what a small business site actually runs, what drives the price, and how to avoid overpaying.

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Comparison

DIY Site Builders vs. a Custom Website: What It Really Costs You

Wix and Squarespace look cheap up front. Here's the real math - the ongoing fees, the hidden costs, and where a custom site actually wins.

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Getting Started

Do You Really Need a Website for Your Maui Business?

“Can't I just use Instagram?” It's the most common question we get - here's the honest answer, and the cases where you might not need one yet.

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